File New Claim

Filing a home warranty claim with Dwellness is simple. When breakdowns happen, we make the repair process clear, fast, and easy so homeowners can get back to normal with confidence and peace of mind.

Step 1: Fill Out the Form to Submit Your Service Request

Start by entering your necessary information in the form on the left-hand side of the page.

By submitting the form, you consent to receive phone calls and text messages from Dwellness regarding your home warranty service.

This service request helps us understand the issue with your home systems, whether it involves HVAC, air conditioning, electrical systems, a water heater, washer, or other covered items.

Step 2: Pay Your Service Fee

Once your home warranty claim is submitted, you will receive a secure link via email or text message for your Trade Call Fee. This will be how you pay the service fee or deductible.

This step activates your warranty claim process and allows us to move forward with dispatching a service provider.

Step 3: Claim Is Dispatched

After your service fee is received, your home warranty claim is sent to one of our trusted service providers.

We match your request with a qualified professional who specializes in your specific issue, whether it involves home appliances, major appliances, or core home systems.

Step 4: Receive Vendor Details

You will receive an email confirmation with your assigned vendor’s name and phone number.

This keeps the process transparent and ensures you know exactly who will be handling your home repairs.

Step 5: Schedule Your Appointment

Your service provider will contact you within 2 to 3 hours to schedule an appointment.

From there, they will diagnose the problem and determine if the issue qualifies under your home warranty coverage, based on your service contract, coverage limits, and exclusions.

What Happens Next?

If your issue involves a covered item and falls within your home warranty contract, we will cover repairs due to normal wear and tear, helping reduce repair costs and avoid large out-of-pocket expenses.

If needed, replacement costs will be evaluated based on your plan covers and coverage details.

Why It Matters?

With Dwellness, filing a home warranty claim is designed to be straightforward and stress-free. Instead of navigating home repairs alone, homeowners gain:

  • Fast response to breakdowns
  • Clear pricing and service fees
  • Trusted service providers
  • Support for home systems like HVAC, electrical systems, and water heater components
  • Coverage for household appliances and major appliances

Your home warranty coverage works alongside your homeowners insurance. While an insurance policy protects against major events, a home warranty helps with covered repairs caused by normal wear and tear.

FAQs About Filing a Home Warranty Claim

What information do I need to file a claim?

You will need basic property and contact details, along with a description of the issue affecting your covered appliance or home systems.

Your service fee or deductible depends on your home warranty plans and is outlined in your service contract.

Some exclusions apply. If the problem falls outside your coverage limits, you may be responsible for the repair costs.

Your assigned service provider will typically reach out within 2 to 3 hours after your claim is dispatched.

When Your Home’s in Need of Repair, We’ll Be There

Whether you are a homeowner managing everyday homeownership or a home buyer looking for reliable home warranty service, Dwellness is here to help simplify the process.

Submit your service request today or request a free quote to learn more about our home warranty plans and coverage options.