What is a home warranty?

A home warranty is a one-year service agreement that helps with the cost to repair or replace covered home system components and appliances when they inevitably break down due to normal wear and tear. When you request service, depending on the coverage purchased you may have a $100 dollar Trade Call Fee to initiate the service request. A licensed, independent contractor will schedule an appointment with you to determine the issue. If the problem is covered by your home warranty, Dwellness will direct the contractor to repair or replace your covered item subject to the limitations and exclusions of the home warranty. View sample contract here.

How is a home warranty different from homeowners insurance?

Homeowners insurance usually provides coverage for things such as theft, floods, fire or other natural disasters. A home warranty is designed to protect your budget when covered components of your home’s HVAC, Plumbing, Electrical, and appliances break due to normal wear and tear.

What does a Dwellness Home Warranty cover?

Our flexible plans cover components of up to 21 of the essential home systems and appliances you depend on every day, from your A/C to your refrigerator, to your water heater. View a sample contract for a complete list of what our plans can cover.

What is the cost of a Dwellness home warranty plan?

The price of a Dwellness home warranty depends on the plan and coverage you choose. Click here to find out now how much it will cost.

What’s a Trade Service Call Fee?

The Trade call fee is $85 for the service requests you make under your warranty plan.

You’ll pay one fee for each individual Trade professional contractor (A/C tech, appliance repairman, plumber, etc.) that comes to your home to provide service. Each trade professional that is dispatched out will require a separate $100 dollar Trade Call Fee.

I have an older home. Will Dwellness offer coverage for my home?

Yes, we cover homes old and new it does not matter Dwellness has you covered.

Can I view a sample contract?

Yes, you can view a sample contract here.

When can I start using my plan?

You can start requesting service 30 days after you buy your warranty, or if you would like we offer a free mechanical inspection after your purchase and can start your coverage immediately following the inspection. Should you wish not to have the 30 day wait period.  If your home warranty was part of a real estate transaction, your coverage starts the day of closing.

Will Dwellness allow me to choose my own contractor?

Dwellness is unique in the area that we self service. Our techs work for us in many cases, so having to use an outside contractor is rare. In the event an outside contractor is needed, we will assign a contractor to reach out to you as quickly as possible. In rare instances, Dwellness may offer you the ability to choose your own contractor. If we authorize this the service contractor must be licensed where applicable, qualified in the applicable state and Trade, adequately insured for worker’s compensation and third-party general, and have automobile liability coverage. The chosen contractor must provide a diagnosis and itemized bid to Dwellness before any work is performed. Dwellness will reimburse only for the covered items that were authorized per our terms, conditions, and limits set forth in our contract.